GDPR Policy Page

GDPR Policy

Privacy Policy

 

Ask a Globe (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.askaglobe.com (“the Site”), and how you can control your personal data. This policy applies to all users worldwide, including those from the European Union (EU), United States, Brazil, and other regions.

By accessing or using the Site, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data when you visit or use our Site:

  • Contact Information: Name, email address, phone number, etc.
  • Account Information: Username, password (if applicable).
  • Usage Data: Information on how you interact with the Site, such as IP address, browser type, operating system, device information, pages viewed, and timestamps.
  • Cookies and Tracking Technologies: We use cookies to improve your experience and analyze trends.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services and content.
  • To respond to inquiries, customer support requests, or provide customer services.
  • To send you marketing communications, with your consent.
  • To comply with legal obligations, resolve disputes, and enforce our agreements
  • Provide services such as connecting with other Users, finding people in areas of interest, and obtaining relevant information about work and social life.
  • Improve our Website and User experience.
  • Send updates, newsletters, and promotions through Mailchimp.
  • Protect our Website from fraud and abuse.

Third-Party Data Sharing
We share Users’ personal data with:

  • Hotjar: For website analytics and user interaction insights.
  • Mailchimp: For email communications and updates.
  • Competent authorities: If required by law or in case of violation of terms of service.

3. Legal Basis for Processing Your Data (For EU Residents)

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

  • Consent: When you give us consent to process your data (e.g., when you sign up for our newsletter).
  • Contractual Necessity: To fulfill our contractual obligations with you (e.g., if you make a purchase).
  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services.
  • Legal Obligation: When required by law.

4. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. When your data is no longer needed, we will securely delete or anonymize it.

5. Your Rights (For EU Residents)

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccuracies in your data.
  • Right to Erasure: You can request the deletion of your personal data, subject to legal restrictions.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format to transfer to another service.
  • Right to Object: You can object to the processing of your data, particularly for marketing purposes.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [Your Contact Information].

6. Data Transfer and International Data Processing

We may transfer your personal data to countries outside of the European Economic Area (EEA), including the United States, Brazil, and other jurisdictions. If we transfer data internationally, we will ensure that the necessary safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) for international transfers.
  • Binding Corporate Rules (BCRs) for cross-border data transfers.

By using our Site, you consent to the transfer of your personal data as described in this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and to collect analytics data. You can control cookie preferences through your browser settings. For more details, please review our [Cookie Policy] (link).

8. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties for the following reasons:

  • Service Providers: We may share your data with third-party vendors who assist us with services such as hosting, payment processing, and email marketing.
  • Legal Compliance: We may disclose your data if required by law or to protect our rights, safety, or the safety of others.

9. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, so we cannot guarantee the absolute security of your data.

10. Children’s Privacy

Our Site is not intended for children under the age of 13. If we learn that we have collected personal data from children under 13 without verification of parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Last updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

By using our Site, you agree to the terms outlined in this Privacy Policy.

This version includes Ask a Globe as your website. You should replace placeholders with your actual contact details, and make sure it complies with any other regional data protection requirements.